A Message from the Customer Service Manager:
It’s my pleasure to serve you as Cady & Cady Studios’ Customer Service manager. My team of representatives and I want to make sure that we provide the best customer service experience possible. We want to be the best part of your day! If there is anything we can assist you in—be it something you are having trouble with or are dissatisfied with—please don’t hesitate to let us know. As you will see below, we back all of our products with a 100% Happiness Guarantee. We appreciate your interest in Cady & Cady Studios and your business.
Have a great day,
Anson Simque
Customer Service Manager
904.880.7455 ext. 620
anson.simque@cadystudios.com
How to Contact Us:
- Phone – Call us at 904-880-7455 or Toll Free at 1-800-547-6237 and a Customer Service Representative would be happy to assist you.
Hours of Operation: Mon-Fri, 9 AM – 5 PM - Email – Email us at customerservice@cadystudios.com and we will respond to your request as promptly as possible
Studio Locations:
- Downtown Jacksonville Studio
- St. Augustine/South Jacksonville Studio
100% Happiness Guarantee
If you’re not 100% happy with your portraits, we’ll work to fix them until you are. Plus, if you’re a senior and are dissatisfied with your portraits, all retakes are free!
Privacy & Terms
Cady & Cady Studios provide a custom, quality product unlike any other. Because of the customized nature of our products, all sales are final and we do not offer returns. Cady & Cady Studios does not sell, trade or share the information you provide us through this website with unaffiliated third parties. We reserve the right to share this information with outside vendors and organizations that provide support services to us such as helping us fulfill customer orders, process credit card orders and the like. If so, these parties are authorized to use the information solely in conjunction with the specific service they provide to or on behalf of Cady & Cady Studios. We may also be required to share information you provide us through this website in other, limited circumstances such as in compliance with the state, federal or local laws.
Shipping
Standard orders should ship within 4-6 weeks.
